Enrolment

Your Student Support Number (SSN) is the unique identification number given to you by the Student Loans Company, Student Finance England/Wales/Northern Ireland/Scotland, and your Local Education Authority (LEA). It usually consists of four letters, followed by eight numbers and another letter (e.g. ABCD01234567A) and is quoted on most documents sent to you from the organisations mentioned above.

You can request a new password via the Consent Enrolment webpage or contact our IT Service Desk at IT@ucfb.com.

Yes, you need to have your finance in place before enrolling. If you have not yet applied for a loan, then you need to do so now. Information on how to apply can be found here. If your funding has not been confirmed when you begin the enrolment process, you may be liable to pay the first instalment of your tuition fees. Our Student Finance Team can provide you with advice and guidance so please contact them at fees@ucfb.com and they will be happy to help you.

New students will be sent the UEL enrolment invitation email to their personal email address (The email address you provided with your application unless you have since amended it with us).

Continuing students will receive the enrolment invitation email to their UEL email address – you can access it here

If you have definitely not received the invitation email, please contact us at enrol@ucfb.com

If you are a continuing student or a new student who has completed enrolment and wants to transfer your studies to a different course, you will need to contact the academic administration team at your campus.

• Manchester – mcradmin@ucfb.com
• Wembley – wembleyadmin@ucfb.com

If you are a new student and haven’t completed enrolment you will need to contact admissions@ucfb.com.

No, you must complete both parts of online enrolment yourself.

Once you are fully enrolled and your course has started you can contact student services to request an enrolment confirmation letter.

• Distance, Distance (with attendance) and Manchester students sse@ucfb.ac.uk
• Wembley students ssw@ucfb.ac.uk

For new students, please follow the instructions contained in your UEL enrolment invitation email. For continuing students, if you have not used your UEL account since you last enrolled and have changed your mobile phone, please update your UEL account details or contact the UEL IT Team for assistance. Also, information can be found here.

You will be able to collect your UCFB student ID card from the start of Welcome Week as long as you have fully completed both parts of your enrolment.

Providing you have firmly accepted an unconditional offer, you will be sent an enrolment invitation email by both UCFB and UEL but please contact the Enrolment Team if you have any questions at enrol@ucfb.com.

We highly recommend that you complete both the enrolment tasks before Welcome Week as that will give you access to all the online services you will need to make the most of your studies so please contact us at enrol@ucfb.com if you are facing any obstacles so that we can help you to hit the ground running.

New students will receive their student ID number in their enrolment invitation email from UEL. Your student ID will be your username without the letter U.

If you are a continuing student and are unsure of your username please contact either thehub@uel.ac.uk or enrol@ucfb.com

You will need to contact enrol@ucfb.com  as soon as possible and explain the reason for the delay in completing enrolment. UCFB will make a case-by-case decision on if we can extend the enrolment period or if you will need to defer your studies. A late start can negatively impact your studies and your experience and we want to help you to avoid that where possible.

The format for your login will be the letter u , followed by 7 digits and then @uel.ac.uk e.g. u1234567@uel.ac.uk.

You will complete your UEL enrolment task using UEL Direct.

Please use your home address and once you have secured your term-time accommodation please email the Student Administration Teams at either mcradmin@ucfb.com (Manchester students) or wembleyadmin@ucfb.com (Wembley students).

Your username will be in your consent enrolment invitation.

UEL students can find a breakdown of your fee liability here – It also includes the cooling-off period, payment dates and what the different periods of study during the year are.

You can request a new password via UEL Direct – New students will be prompted to create a new password when they enrol.

Password Tip: Your password must be at least 8 characters long, a mix of upper and lower case and must include at least one number, or a special character such as #

You can find UEL password support here.

Please be aware that our UCFB IT Team do not have access to UEL systems so if you have any issues with completing your enrolment form, you will need to contact The Hub at UEL by calling +44 (0)20 8223 4444. or emailing thehub@uel.ac.uk.