UCFB
Policies and Documentation
Understanding our
Policies and Documentation
These policies relate to all students completing a UCFB course validated by the University of East London.
Extenuating Circumstances Policy and Procedure
During a student’s study, they may encounter difficult or challenging circumstances that could impact their ability to engage with their studies and/or assessments.
Extensions and Extenuating Circumstances – A Student Guide
We recognise that unplanned events, including ill health, may occur during your time at UCFB, which could impact your ability to study and complete assessments. This Guide has been designed to outline what you need to do and when, as well as the evidence you need to provide.
Admission of Students Under the Age of 18 Policy
To set out the policy and procedure for the admission and enrolment of applicants under the age of 18 years.
Admissions Policy
The purpose of this policy is to provide information on how admissions to higher education provision at UCFB will be managed, and to ensure that all admissions decisions are taken in a fair, inclusive and equitable manner.
Refund and Compensation Statement
This document outlines how UCFB will deal with the resolution of refund and compensation requests made by its students. The measures contained in this Statement are in addition to the protection that all students have under consumer protection law and does not affect your consumer rights.
CARM Stakeholder Consultation Policy
This Policy applies to all course accreditation, approval, revalidation, and (major and minor) modification (CARM) activity and the student experience of all students enrolled on undergraduate and postgraduate taught courses. This Policy applies to formal CARM processes however, informal partnership working and co-creation with stakeholders is also encouraged.
CMA Compliance Policy
This document outlines how UCFB, as a higher education institution, will comply with CMA guidance, recognising the importance of clear, accurate, unambiguous and timely information for students, ensuring terms and conditions are fair and outlining a fair and accessible complaints handling process.
CCTV Policy
UCFB has in place CCTV surveillance systems across its UK campuses. This policy details the purpose, use and management of the CCTV systems at UCFB and defines the procedures to be followed in order to ensure that UCFB complies with relevant legislation and the current Information Commissioner’s Office Code of Practice.
Conflict of Interest Policy
As a registered provider of higher education, UCFB must comply with the Office for Students’ (OfS) ongoing conditions of registration, including those that specifically relate to governance. One of the primary responsibilities of a governing body is to ensure the establishment and monitoring of systems of control and accountability, including procedures for managing conflicts of interest.
Gender Pay Gap Report
UCFB is committed to publishing an annual Gender Pay Gap Report. In the UK, public, private and voluntary sector organisations with 250 or more employees are required to report on their gender pay gaps annually. This falls under the Equality Act 2010 (Gender Pay GapInformation) Regulations and a snap shot of data should be taken on 5 April each year.
PSRB Accreditation Policy
This policy applies to all course accreditation, approval, revalidation, and (major and minor) modification (CARM) activity and the student experience of all students enrolled on undergraduate and postgraduate taught courses; and accreditations and certifications from professional industry bodies.
Response to Death of a Student Policy
The purpose of this policy is to: set out administrative responsibilities in the event of the death of a student, ensure that the response to such an event is is appropriate, timely and effective, that UCFB communicates effectively with the family and all public authorities, and acts supportive to all involved.
Complaints Policy
UCFB is committed to providing a high-quality experience for each student. It recognises, however, that on occasion a student may be dissatisfied with or concerned about an aspect of their experience and may wish to pursue this further. UCFB encourages students to inform it where there is any cause for concern or where there may be an opportunity to make improvements. This Complaints Policy, enables students to make complaints.
Privacy Policy
UCFB respects your privacy and is committed to protecting your personal data. This Privacy Notice outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and will also tell you about your privacy rights and how the law protects you. This Privacy Notice relates to our processing of personal data of past, present and prospective students of UCFB and such other third parties who interact with us (including visitors to our website).
